City Sports Club - Concord

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City Sports Club - Concord

City Sports Club - Concord, California

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Discovering Gym City Sports Club in Concord, CA

Gym City Sports Club, located in Concord, California, is a well-rounded fitness facility offering a variety of amenities tailored for diverse fitness needs. Despite mixed experiences among patrons, its offerings and accessibility features make it a noteworthy option.

Accessibility and Comfort

One of the standout features of Gym City Sports Club is its commitment to accessibility. The gym boasts wheelchair-accessible entrances and a wheelchair-accessible car park, ensuring that all members can enjoy their workouts comfortably. This commitment to inclusion is reflected in the positive feedback from some users who appreciate the welcoming environment, especially when receiving assistance from dedicated staff like Russel, who went out of his way to give a tour even on his day off.

Amenities Galore

The club offers a range of amenities to enhance the workout experience. Members can take advantage of the swimming pool and basketball court, which provide opportunities for both cardio and recreational activities. Many reviews praise the pool's cleanliness, although concerns have been raised about maintenance in this area. Additionally, the presence of a sauna adds to the relaxation options available after a strenuous workout.

Planning Your Visit

When planning your visit, it's worth noting that a membership is required to access the full array of facilities. While the gym was previously lauded for its friendly atmosphere, some recent reviews reflect frustrations regarding customer service and cleanliness, particularly in the locker room areas. Ensuring a clean and safe environment is crucial, and patrons have expressed a desire for more consistent upkeep following the pandemic.

Staff Professionalism

While many members have experienced helpful and kind interactions with staff, such as receiving tours and assistance, there have also been notable instances of unprofessional behavior reported by others. A balance of great service and concerning management practices seems to shape member experiences. As described in several reviews, the inconsistency in staff professionalism can impact overall satisfaction, making it essential for management to address these issues actively.

Member Experiences

The experiences shared by members highlight a spectrum of feelings towards Gym City Sports Club. Some individuals cherish the well-equipped space and personal attention received, while others express disappointment in various aspects including customer service and facility maintenance. For those considering membership, taking the time to visit the gym and engage with staff might help gauge whether it meets personal fitness goals. In summary, Gym City Sports Club in Concord, CA presents a variety of amenities and accessible features designed to cater to fitness enthusiasts. While the potential for a positive workout environment exists, prospective members should weigh the mixed reviews concerning cleanliness and customer service against their personal expectations and needs.

The location of our premises is

The contact phone of this Gym is +1925-332-0200

And if you want to send a WhatsApp, you can do so at +1925-332-0200

map of City Sports Club Gym in Concord

We open at the following schedule:

Day Hours
Monday (Today) ✸
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

If necessary to change any detail that you think is not correct regarding this site, we urge you to send us a message so that we will correct it as soon as possible. In advance thanks for your cooperation.

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Tags:
workout, reviews, amenities, accessible, customer, experiences, accessibility, environment, fitness, cleanliness, features, california, concord
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Comments:

Showing from 1 to 5 of 5 comment(s) received.

Donald Myers (3/31/25, 1:11 PM):
The manager bloody well ran over me cat, and when I tried to have a word with him, he banned me from the gym and set me house on fire. Absurd, I tell ya!
Austin Robinson (3/31/25, 2:52 AM):
They've got all you need here AND a pool! I 'ave been searchin' for a place with one. When I pop in, it ain't very crowded, but I reckon it picks up pace later in the evenin'. The parkin' becomes a right pain on the weekends and as the day wears on. The staff 'ere is friendly, and the facilities are spotless.
Julia Hughes (3/29/25, 1:11 AM):
The establishment is decent. However, the staff are quite unprofessional and rude. I popped in to inquire about membership details, and the gentleman who was supposed to give me a tour said, "Mate, I'm knackered from work and need to hit the gym. You can check out our website for info."

What sort of service is that? We shan't be returning there.
Gerald Brown (3/26/25, 7:14 PM):
I must say, my experience at City Sports Club was abysmal, and based on their treatment of potential members, I cannot in good conscience recommend this establishment to anyone.

Initially, I signed up for a 3-day pass with a friend, which needed activation. We hit the gym a couple times at the crack of dawn, but since the sales team wasn't around that early, they kept pestering me to activate my pass (even though they let me in anyway). Against my usual routine, I made a special trip at 10:30 AM just to get it sorted as requested.

Upon arriving, I met with Rashad, the sales rep I had been corresponding with. I greeted him warmly, saying, "Hey! Good to see you. I can finally activate this thing." Instead of following through as promised, he suddenly backtracked on activating my pass, citing that I had already used it three times. While I understand the rationale, I found this to be abominable customer service.

At this point, I was fuming. Little did Rashad know, my friend had already entered without any hassle and was patiently waiting inside for me. Not only was this a blatant bait-and-switch, but I felt like I was being held hostage by such dishonest sales tactics. I confronted him, exclaiming, "That's rubbish—let me work out, and we can discuss membership later on."

He outright refused. Instead of handling the situation professionally, he began raising his voice at me, attracting the attention of others nearby. I lost all interest in patronizing this establishment at that moment. I informed him, "That's enough. I'm leaving." To which he retorted, "Fine, go ahead. I don't care." and walked away.

As I departed, I mentioned to the receptionist, "Your manager is a jerk." Unbeknownst to me, he overheard and charged back as if he wanted to confront me. His professional obligations were the sole reason he held back.

I requested to speak with the actual manager, and smugly he claimed that he was indeed the manager. I found this hard to believe given that the website had him listed as a sales associate—but lo and behold, he truly was the manager. If this is the manner in which City Club Fitness is operated, it's no wonder they receive such negative reviews.

**This Episode Cost City Club Fitness Six Members**

Here's the repercussion of Rashad's little power play on the gym:

I was part of a group of six individuals searching for a new gym post our departure from a nearby one. Had Rashad honored the pass he instructed me to activate, we were all prepared to discuss membership. Alas, his arrogance and appalling sales approach led to an immediate loss of six potential members. None of us will be joining now.

A Message to Management:

If I were the proprietor of this gym, Rashad would have been dismissed on the spot. His lack of professionalism, judgment, and fundamental customer service skills render him unfit for a managerial position. Perhaps a stint cleaning lockers would do him good.

If you're contemplating joining this gym, think twice. There are countless other establishments that will genuinely value you as a paying customer.

In fact, I ended up joining a neighboring gym with a distinctly purple motif. I headed there right after the debacle at City Club Fitness, and they were exceptionally courteous, activated my free pass, and I signed up immediately after my workout.

To sum up: dreadful manager, exceedingly rude. Decent gym equipment but lacking a few essential machines and no towel service.
Carl Diaz (3/26/25, 5:54 PM):
Pay attention to what they are offering you - my son came to visit me and asked for a gym membership. We went to City Club and ended up purchasing a prepaid two-month contract that turned out to be a yearly commitment after we were charged extra fees and requested a copy of the contract. It's a classic case of fraudulent misrepresentation, and they refused to refund the additional charges.
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