Fitness 19 - Oakland

Exploring Fitness 19 in Oakland, California

Fitness 19 is a popular gym located in Oakland, California, known for its accessibility and variety of service options. The facility aims to provide a welcoming environment for all members while offering numerous amenities.

Accessibility and Amenities

One of the standout features of Fitness 19 is its wheelchair-accessible entrance and car park, ensuring that everyone can access the gym with ease. For those who rely on public transportation, the location is convenient and well-connected. Moreover, the gym provides Wi-Fi, allowing members to stay connected while they work out. Despite some reviews highlighting maintenance issues, many members appreciate the clean and safe atmosphere. The gym boasts various on-site services, including personal training sessions, which have received positive feedback for their professionalism and effectiveness.

Membership and Cancellation Policies

However, it’s important to note that a membership is required to utilize the facilities at Fitness 19. Numerous customers have expressed frustration with the gym's cancellation policies. Some have reported difficulties in canceling memberships, leading to continued billing even after cancellation requests. This aspect has generated mixed feelings among members, reflecting the need for clearer communication regarding membership terms.

Staff and Customer Service

The staff at Fitness 19 has been generally praised for their friendliness and willingness to assist. Employees like Carlos and Axel are recognized for their helpfulness, often greeting members with a smile. This positive interaction contributes to the gym's community feel, fostering an environment where individuals feel supported in their fitness journeys. Despite this, there have been comments about inconsistent customer service, especially related to handling concerns promptly. Instances of late openings and long waits for management have left some feeling frustrated.

Room for Improvement

While many enjoy working out at Fitness 19 due to the variety of equipment and the overall atmosphere, several suggestions have emerged from member feedback: - Cleaning Protocols: There are requests for more frequent cleaning, particularly during peak hours. Ensuring that all machines and areas are sanitized regularly would enhance the experience for all users. - Communication: Clearer communication regarding rules, membership policies, and operational hours could alleviate confusion and dissatisfaction among members. - Equipment Maintenance: Adding necessary equipment and conducting regular maintenance checks would address concerns from members about outdated or broken machines.

Conclusion

In summary, Fitness 19 in Oakland offers a friendly and accommodating environment for fitness enthusiasts of all levels. With its commitment to accessibility, on-site services, and a supportive community, it remains a viable option for those seeking a gym. However, attention to customer service consistency, cleanliness, and effective communication would significantly enhance the overall member experience.

Our business is at

10950 International Blvd, 94603 Oakland, California - United States (US)

The phone of the respective Gym is +1510-368-7999

And if you want to send a WhatsApp, you can do so at +1510-368-7999

Our service hours are:

The website is Fitness 19

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