Planet Fitness - Silver Spring

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Planet Fitness - Silver Spring

Planet Fitness - Silver Spring, Maryland

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Exploring Planet Fitness in Silver Spring, Maryland

When it comes to finding a gym that suits your needs, planning your visit is essential. For those considering joining Planet Fitness in Silver Spring, Maryland, here’s an overview of what to expect from this facility.

Accessibility and Convenience

One of the key features of Planet Fitness is its wheelchair-accessible entrance and wheelchair-accessible car park. This makes it a great choice for individuals with mobility challenges, ensuring that all members can access the facility without barriers.

Membership Required

As with any gym, a membership is required to gain access to the facilities. The pricing model at Planet Fitness is relatively affordable, typically around $10 per month, making it accessible for many people. However, potential members should be aware of additional fees such as the annual "Fit Club" fee that some have reported being surprised by.

The Atmosphere: A Mixed Bag

The overall atmosphere at Planet Fitness is often described as friendly and welcoming, although several patrons have expressed concerns over customer service experiences. While many staff members are noted as friendly, there are reports of unprofessional behavior, particularly at the front desk. This can impact the initial experience for new members.

Facilities and Amenities

Planet Fitness offers a range of facilities including showers and various types of exercise machines. However, some reviews indicate that the equipment may sometimes be in disrepair. Reports of broken treadmills and limited availability have raised concerns among regular users. Despite the renovations aimed at improving the facility, many feel there's still room for improvement.

Reflection on Member Experiences

While some users appreciate the cleanliness and maintenance at this location, others have voiced frustration about equipment issues and inconsistent staff support. For instance, experiences with the front desk personnel can vary significantly, impacting the sense of warmth and welcome that new members might expect.

Conclusion

Overall, Planet Fitness in Silver Spring, Maryland, provides a blend of accessibility and affordability with the necessary amenities for a basic workout. Prospective members should weigh the mixed feedback regarding customer service and equipment reliability against the benefits of a 24-hour gym that is close to home. Whether you’re seeking a consistent workout environment or just starting your fitness journey, understanding these aspects will help you make an informed decision.

The business is situated at

The contact phone of said Gym is +1240-670-4600

And if you want to send a WhatsApp, you can do so at +1240-670-4600

map of Planet Fitness Gym, Fitness center, Spa, Tanning salon in Silver Spring

Our opening hours are:

Day Hours
Monday (Today) ✸
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

The website is

If you need to adjust any detail that you believe is incorrect regarding this portal, we urge you to forward a message so we can we will fix it quickly. In advance we appreciate it.

Images

Videos:
https://www.tiktok.com/@pinedet/video/7314753460841270560
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Comments:

Showing from 1 to 5 of 5 comment(s) received.

Leonard Jenkins (3/30/25, 5:42 PM):
The gym is the worst place to exercise, some of the staff members are quite impolite. I brought a guest with me and requested a massage chair for their use only, but they declined to allow my guest to enjoy a massage.
Judy Ortiz (3/29/25, 10:21 PM):
A few treadmill machines 'ave broken down for WEEKS on end, and no repairs are in sight. One would think a place like this would 'ave a deal with a repair company, especially during the summer months when usage is 'igh. Instead, they seem content to jus' slap a 'not working' sign on whatever breaks down with no indication of when it'll be fixed.

Fans are NOT cleaned regularly.

The disinfectants they use are more watered down than those all-inclusive alcoholic drinks you get at resorts (and trust me, those drinks are rubbish 😆). They make a big show of cleanin' surfaces, but I can assure you that all the germs are probably laughin' at them like, 'What are you talkin' about, Wallace?'

Now, as for the cost, it's quite reasonable, but if you're lookin' for QUALITY, you'll 'ave to fork out more dosh and go elsewhere, which is exactly what I'm plannin' to do.
Anthony Morgan (3/29/25, 2:30 PM):
I've been using these alternative locations while they renovate my home club. Always reliable. There seems to be more faulty equipment here, but there are plenty of options to get your workout in.
Jean Howard (3/28/25, 6:35 PM):
I cannot recall a time when I felt so embarrassed. The first instance I walked into the White Oak location to inquire, Cindy was at the desk, and her lack of customer service is why I decided to sign up online. Today, March 14th, marks the third time I've had a negative experience. Please review your recording from 8:00 pm. As I entered the White Oak location and accessed my PF app, I noticed that my scan did not register. Cindy never greeted me or offered assistance. (Check your video footage.) After struggling with the app while seated, I inquired if there was someone else who could help me. Mark and another female staff member eventually appeared. I explained to Mark that the app was indicating a payment in progress. I wished to pay using my debit card linked to the same bank account where the funds are withdrawn. I left and retrieved my Navy Federal debit card. Upon returning, Mark was unhelpful and somewhat abrupt. I went back to my seat and continued to struggle with the PF app. I opted to use the debit card to expedite the payment process. Finally, my access was granted as my black card appeared on the app. I scanned it and proceeded downstairs. At that point, my goal was to attend prayers given the amount of time I had lost. Today is Friday, March 14th... my $50 payment is due on Monday, March 17th.
While in the shower, two female police officers waited by the curtains, while a male officer stood outside the bathroom, and another male officer was upstairs. Never have I felt so humiliated and deeply traumatized.
INCIDENT #2500072887
BANNED 1 YEAR: DISORDERLY: FAILED TO PAY MEMBER FEES.
An hour later, I received a document with Mark's name stating that my next billing date is March 17th and I have access to the gym until April... all following the significant embarrassment caused. It has been four hours, and I am still flustered and anxious. Please cancel my subscription, and you MUST clear my name. If necessary, this matter can be taken to the courts.
Harold Johnson (3/28/25, 3:33 PM):
I brought my own yoga mat to the gym because of Covid, and I don't feel comfortable using the mats provided there. I got interrupted twice during my workout about my mat. I understand it's the policy, but with the pandemic, an exception should have been made. I pay for my membership just like everyone else, and we're required to wear masks during the pandemic, which I comply with. However, your business couldn't make an exception for my safety regarding the mat. I spoke with the manager, but he wasn't helpful either. I couldn't even finish my workout because of this. I'm very disappointed and dissatisfied with the customer service I experienced today, to the point of considering canceling my membership.
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