Gleason Family Ymca - Wareham

Gleason Family YMCA: A Community Gem in Wareham, Massachusetts

The Gleason Family YMCA in Wareham, Massachusetts, serves as a vital community resource, providing various programs and facilities for families and individuals alike. However, the experience of members can vary significantly, highlighting both strengths and areas needing improvement.

Accessibility Features

One of the commendable features of the Gleason Family YMCA is its wheelchair-accessible car park and wheelchair-accessible entrance, ensuring ease of access for all members of the community. This commitment to accessibility is crucial for fostering an inclusive environment where everyone can participate in activities and programs.

Feedback from Members

While the YMCA offers many amenities, feedback from members reveals a mixed bag of experiences. Some users appreciate the clean environment and friendly staff, mentioning that the gym is always well-maintained. One member stated, "It is always very clean when I go to the gym and shoot basketballs in the court." However, others have raised concerns about various aspects of the facility. Comments indicate dissatisfaction with outdated equipment, exemplified by one member's experience with rusty gym machinery. Additionally, there have been complaints regarding the handling of membership cancellations, with one individual sharing that they faced difficulty in disconnecting their membership even after moving away.

Family-Friendly Environment

Families visiting the Gleason YMCA have noted the importance of proper staffing in daycare facilities and swimming lessons. One parent expressed appreciation for the swim instruction available for toddlers but highlighted the need for improved information for first-time users about the locker room policies concerning young children. A particular experience shared involved a parent being escorted out of the women's locker room with her half-undressed baby due to misunderstandings about changing facilities. This incident underscores the necessity for clearer communication regarding facilities designed for families, particularly concerning family locker rooms.

Concerns About Staff Conduct

A recurring theme in member feedback relates to staff interactions. While some describe staff as friendly and helpful, others have expressed frustration over unprofessional behavior. For example, one member recounted a negative encounter with a staff member who responded rudely to a simple inquiry regarding pool procedures. Additionally, issues were raised concerning inconsistent rules applied by staff, especially in the pool area, which some found excessively strict. Despite having supportive instructors like Lena, who encourages participation and wellness, the behavior of certain staff members can detract from the overall experience.

Conclusion

Overall, the Gleason Family YMCA in Wareham is a facility filled with potential and valuable community resources. Its emphasis on accessibility through features like a wheelchair-accessible car park and entrance is commendable. Nevertheless, addressing the concerns raised by members—especially regarding equipment quality, staff professionalism, and clear communication on policies—could enhance the experience for all who utilize this community hub. By continuing to evolve based on feedback, the Gleason Family YMCA can remain a beloved facility for years to come.

Our premises are located at

33 Charge Pond Rd, 02571 Wareham, Massachusetts - United States (US)

The phone of the respective Non-profit organization is +1508-295-9622

And if you want to send a WhatsApp, you can do so at +1508-295-9622

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